Do I need an appointment?
Yes, all of our appointments are one-on-one, where you and your party will have the entire wedding dress boutique reserved exclusively for you to browse and try on as many styles as you wish in complete privacy.

What precautions are being taken in response to COVID-19?

To give you the most memorable & safest bridal dress shopping experience, we ask that the following precautions be followed by all of our guests at the time of your appointment:

  • Please wash your hands prior to entering the shop. Washrooms are located outside the shop on the 2nd floor. You will then be offered sanitizer upon entering the shop.

  • At this time only 4 guests are able to accompany the bride – sorry, no exceptions. We are more than happy to get you hooked up to wi-fi to set up a virtual call to connect with the rest of your group. No children at this time, please.

  • While not mandated, we encourage you & your guests to wear masks during the appointment, (I will be wearing one too).

  • If you have been travelling, are sick, or have been in contact with someone who has COVID-19, we ask that you please do not come in. I am more than happy to re-book your appointment when you are back to feeling 100%.

  • Rest assured that your safety is a top priority. Our wedding dress boutique is thoroughly cleaned/sanitized before and after each appointment, including the disinfecting & steaming of garments.

What is the price range of your gowns?
Our bridal gowns from range from $1,800 up to $7,000, however the majority of our garments fall in between the $2,000 to $3,000 price range.

What if I cannot make it to my appointment?
Please keep in mind that when you book an appointment, we are reserving the entire studio just for you for a complete one on one experience. We ask you to please give at least 48 hours notice if you need to cancel or re schedule your appointment. If your appointment is cancelled within 48 hours for any reason, or in the case that you do not show up to your appointment without providing adequate notice, you will be subject to a $100 + gst cancellation fee to be applied to the card placed on file at the time of booking. This fee is non refundable and will not be able to be used towards any future purchases.

Do you provide alterations?
We do not provide in house alterations, however we have a short list of some amazing seamstresses that we would be happy to refer you to.

Who should I bring with me to my appointment?
While we are going to make you feel as comfortable as possible, the reality is that for many people, dress shopping can be an overwhelming experience. For this reason, we encourage you to only bring those closest to you whom you truly value their opinion and who will have your best interest in mind. We suggest bringing no more than 3-4 people along. If you do have a larger group, please let us know in advance so that we can prepare for their arrival.

What should I bring with me to my appointment?

We suggest arriving for your appointment as though you would for a night out on the town. As the saying goes, ‘when you look good, you feel good!’ This will give you a better idea of how everything will look on the big day.

Since we are going to be trying on many styles, nude and strapless are going to be your best friends. Prior to your appointment, think about the height of shoes you envision wearing on your wedding day, grab a pair that is similar and bring them along!

When should I start dress shopping?
We recommend starting your search about 8 -9 months prior to your wedding date. Most of our dresses have a 4-6 month order time. Additionally we would suggest allowing approximately 2 months for alterations. We are able to work with tighter timelines, however most designers will require a rush fee in order to ensure your dress is completed in time for wedding day.

Do you carry bridesmaid gowns?
In an effort to keep all of our attention focused on the bride, we do not carry bridesmaid mother of the bride/groom gowns, however we can refer you to some pretty great shops that do!

What sizes are your wedding dress samples?
Our showroom samples range from size 8 – 12, however many of our designers take orders up to size 30. If sizing is of concern to you, give us a shout and we would be happy to talk about it!


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Author: Chantelle Harley